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Thanks For Calling
Days in the life of a bank call center employee
Wednesday, August 6, 2008
Lessons in Good Phone Ettiquette #1
If you're getting shitty cell phone reception, hang up and find a better place from which to call me. Simply shouting whatever it is I didn't catch because of how badly you're breaking up certainly isn't going to solve anything.
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I guess all call centers really are the same
Lessons in Good Phone Etiquette #2
One More Time...?
Lessons in Good Phone Ettiquette #1
People Say the Darndest Things!
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