Monday, October 20, 2008

Highlights of the Day

Today will be a running listing of note-worthy customer quotes, rantings, or issues, paraphrased, and probably followed up with the response that I did NOT give them, but wish I had.

1. "I got a check card in the mail, and I tried to activate it. It told me it was an invalid card. Now WHY would SBLB send me an INVALID CARD?!"

Chill the FUCK OUT, you drama queen. You really think there's some maniacal asshole in Card Services somewhere like, "He he he, let's send this woman an invalid card!! How great a prank that is! Mwuahahahaha!" You're probably just keying in the card number, or your PIN, wrong. Or our automated system is from 1970 and glitches all the time. We'll get it figured out. No need for that fucking tone that all of you middle-aged female SBLB customers LOVE to use.

Tuesday, October 7, 2008

Quote of the Day

"At Big Bank, they would tell you they were going to whip you bloody, and you would be like, 'Yay! I get to be off the phone!'"

-The boyfriend, whom I met while working at Big Bank